Nordic Spa & Wellness

Privacy & Data Protection Policy

How we process your personal information

At Thorséng, we give high priority to data security and confidentiality. On this page you can read our personal data policy, which describes how Thorséng collects and processes information about you.

To enter into an agreement with Thorséng, we need the following information:

– Name
– Email address
– Telephone / mobile number

The personal data policy applies to both the personal information you provide and the information that we collect via Thorseng’s website. 

Thorséng is the data controller for your personal information.

If you want to contact us, you can do so via the contact information:

Vornæs Skovvej 14, Tåsinge
5700 Svendborg
CVR: 34388407
Phone: 62 54 19 07

Below you will find the personal information we collect. We also describe the purpose of the collection and the legal basis for the processing. 

When you visit, we automatically collect information about you and your website use. We register, i.a., the date, time, and frequency of your visits, what pages you have viewed, what type of browser you use, what search terms you use, your IP address, including your network location and information about your computer.

The collection has no other purpose than to optimize the user experience and functions on, just as we use the information to target our marketing on various channels, for example, Google Ads. It helps us to offer our users the most relevant content.

The legal basis for the processing is Article 6 (1) of the EU Personal Data Regulation. 1, letter f.

When you buy a product (stay, membership, treatment, event, gift card, or other) and communicate with us on, we collect the information you provide. This can be your name, address, e-mail address, telephone number, payment method, information about which products you buy and possibly have returned, delivery requests, and information about the IP address from which the order was made.

The purpose is to deliver the product you have ordered and otherwise fulfill our agreement with you, including to be able to manage your rights to return and advertise. We can also process information about your purchases to comply with legal requirements, including bookkeeping and accounting.  When purchasing, the IP address is collected for the purpose of being able to prevent fraud.  The legal basis for the processing is Article 6 (1) of the EU Personal Data Regulation. 1, letters b, c, and f.


If you sign up for our newsletter, we collect information about your name, e-mail address, and mobile number. The purpose is to enable us to deliver newsletters to you. 

The legal basis for the processing is Article 6 (1) of the EU Personal Data Regulation. 1,
letter f.

Recipients of Personal Information

Information can be passed on to external partners / third parties who process the information on our behalf. Partners may not use the information for any purpose other than fulfilling our agreement and are subject to this confidentiality.


The site uses cookies, which make it possible to collect relevant information about its users to improve the site and its content. This also applies to third-party cookies.

What are cookies, and why are they used?

When you visit a website, cookies are text files stored on your computer, smartphone, or similar. They are intended to recognize it, remember your settings, perform statistics, and target ads specifically to you. A cookie is a passive file that cannot collect information on your computer or spread computer viruses or other malicious programs. Cookies are used by virtually all websites.

Collecting information about the number of users and the traffic on the site opens up opportunities to make the website work, facilitate its use, and, not least, target marketing to the site’s users. If we place cookies, you will be informed about the use and purpose of collecting data via cookies. Before we place cookies on your equipment, we ask for your consent. 

Delete or disable cookies in the browser

If you do not want this information collected, you have at any time the option to delete your cookies and, in the future, not use the website. You can also reject cookies on your computer by changing the settings in your browser. Where you find the settings depends on which browser you use.

If you delete or block cookies, ads may become less relevant to you and appear more frequently. You may also risk that the website does not work optimally and that there is content that you can not access.

All browsers allow you to delete your cookies collectively or individually. How you do this depends on which browser you are using. Remember that if you use several browsers, you must delete cookies in all of them.

Data storage

We will only retain your personal information for as long as is necessary for the purposes for which it was collected, provided voluntarily by you, is publicly available, or otherwise treated as set out in this Privacy Policy.

Under certain circumstances, we can store it for longer if required, e.g., by applicable laws, regulators, and payment protection.

Your rights

You are at all times in your good right to request us to be informed of what information we have registered about you, for what purpose, who received it, and where the information comes from.

If you wish, we will provide a copy of the personal information we process about you. You can request the information by sending a written request to In this connection, we may ask you to document that you are the person you pretend to be.

The right to rectification

We correct incorrect personal information for you. If you have become aware of errors in the information we have registered about you, don’t hesitate to contact us in writing, after which we will correct the information.

The right to delete

There may be cases where you have the right to have all or part of your personal information deleted by us. However, not in the event that your information is necessary for us, for example, to comply with legal obligations.

The right to limit the treatment to storage

There may also be cases where you are in your right to have the processing of your personal data restricted to only storage. For example, if you think the information is incorrect.

The right to data portability

In certain cases, you have the right to disclose your personal information in a structured format that allows you to transfer the information to another data controller.

The right to object

You can always object to our processing of your personal data used for marketing purposes. If your personal situation makes it necessary to object to our processing of your personal data, you also have the right to do so at any time.

The right to withdraw consent

You are at all times in your good right to revoke the consent you have given us for a given processing of personal data. If you wish to revoke your consent, please contact us at

The right to complain

You have the right at any time to lodge a complaint with the Danish Data Protection Agency about our processing of your personal data. Complaints can, among other things, be submitted by email to or by telephone at +45 33 19 32 00.

Deletion of personal data

Information collected in connection with your subscription to our newsletter will be deleted when your consent to the newsletter is withdrawn unless we have another basis for processing the information.


We have implemented appropriate technical and organizational security measures against personal data that is accidentally or illegally destroyed, forfeited, altered, or degraded and against the fact that it comes to the knowledge of unauthorized persons or is misused.

Only employees who have a real need to access your personal information in order to carry out their work have access to these.

contact details

Thorséng is data responsible for the personal data collected via the website. If you have any questions or comments about this Privacy Policy or would like to exercise one or more of your rights, please contact:

Vornæs Skovvej 14, Tåsinge
5700 Svendborg
CVR: 34388407
Phone: 62 54 19 07

Changes in the Personal Data Policy

The personal data policy was updated on February 3, 2022.
If we make changes to the Personal Data Policy, it will appear on the website.